FAQs

Ruth and Naomi

Have girls' clothing-related question? We have the answer at Ruth and Naomi. Check out these FAQs and give us a call today for more information!

  • What items do you carry?

    Our inventory includes a diverse selection of girls' clothing, ranging from athletic and lounge wear to special occasion dresses and two-piece sets. We also offer special collections, various accessories, and gift options to complement our clothing lines.

  • Do you offer free shipping?

    We provide complimentary shipping for orders exceeding $100 in value.

  • What sizes do you carry?

    Our size range varies by brand and item. For tweens, we offer sizes 7 through 16. We also carry adult small, medium, and large for older tweens and teens. Please check individual item descriptions for specific sizing details. Some tops and tunics may have a looser fit, so sizing down might be recommended. For additional assistance, please contact our customer service team at 1-800-820-9751 (Monday to Friday, 9am-4pm EST), use our website's live chat feature, or email customerservice@ruthandnaomi.com.

  • Do you sell shoes?

    We do not currently include footwear in our product offerings.

  • What is your return policy?

    Items may be returned within seven days of purchase for a full refund, excluding sale items which are final sale. Returns made eight to 14 days after purchase will receive store credit. No refunds or credits are issued after 14 days. Returned items must be unused, unworn, in original condition, and have tags attached. Shipping days are not counted in the return window. Gift cards, seasonal items (Christmas, Easter, Valentine's, etc.), and certain other items are non-returnable.

  • Do you carry men's and women's clothing?

    Our focus is exclusively on fashionable and age-appropriate clothing for girls and teens.

  • Do you offer gift cards?

    We do provide gift cards, which can be purchased both in our physical store and through our online platform.

  • Do you have discounted items?

    We regularly offer select items at reduced prices, available both in our store and on our website.